How Do I Cancel My Subscription?

💳 Understanding Your Subscription Cancellation

Cancelling your package stops future recurring payments while allowing you to manage your transition smoothly. Before you proceed, you can review your current plan details and its exact renewal date directly from your billing dashboard to make an informed decision.

🚀 How to Cancel Your Package

1. Click your Profile Image in the top right-hand corner of the screen and select Settings.
2. On the left-hand panel, click the Billing drop-down section and select Plan to be redirected to your plans page.
3. Scroll to the bottom of the page and click Cancel package.
4. When the pop-up message appears, choose Continue to cancel.
5. Select your reason for cancelling from the options provided, then click Cancel account.
   
   

⏳ Billing Period & Access (Crucial Info)

When you set up your cancellation, systemHUB will process the request immediately to ensure you are not billed for the next cycle.

• Your data access: You will not lose access to your profile right away. You will retain full access to your account, systems, and data until the exact end of your current billing period.
• The risk: Make sure to export any vital operational data you need before the billing period ends, as access will be restricted afterwards.
  
  

🔄 Keeping Your Subscription

If you change your mind during the process, systemHUB gives you a final choice on the confirmation pop-up. Click the option to keep your subscription instead of cancelling, and your account will remain fully active with uninterrupted billing.

🎉 Process Completed!

Your cancellation has been successfully scheduled. Your billing dashboard will now update to reflect the end date of your current subscription cycle.