How Do I Cancel My Subscription?

🔑 Prerequisite

Only an Admin can cancel a systemHUB subscription.

🚀 How to Cancel Your Package

Select your Profile image (top right), then select Settings.
Select Billing, then Plan.
Scroll to the bottom of the Plan page and select Cancel package.
Select Continue to cancel.
Pick a reason, then select Cancel account.

📅 Billing Period and Access

You’ll keep access until the end of the current billing period.

🔄 Keep Your Subscription

If you change your mind, choose Keep subscription instead of continuing with cancellation.

❓ Free Trial, No Cancel Package Button

You must be an Admin, and you must scroll to the bottom of the Plan page.

If you are on an unpaid free trial with no card on file, you usually do not need to cancel. The trial ends on its own and you will not be charged.

🆘 Still Cannot Find It?

Email support@systemology.com with your account email, company name, and a screenshot of the Plan page. This helps us investigate Legacy, wholesale, or other unusual billing setups.

🔒 Security Note: Never share passwords or full card numbers.

🎉 You're All Set!

Your cancellation steps are complete, and your account access will remain active until the end of your billing cycle.