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How many people can I add to my systemHUB account?

Your plan includes a set number of seats. A seat is one active member of your account.

Your own Owner/Admin account uses one of those seats. So a 10-seat plan means you, plus 9 other people — not you plus 10. This is the most common reason people find they have one fewer space than they expected.

 🔍 Checking how much room you have

  • Count your active members and compare that against your plan's seat count. 

  • Deactivating a member doesn't free their seat — only deleting them does. So deactivated members still count toward your total.

⚠️ I've run out of seats. How do I free one up?

 Delete a member — this is what frees the seat

  • Frees their seat immediately
  • You'll be prompted to reassign their data to another user of your choice — nothing is lost, it just moves
  • Cannot be undone as an action, but their data lives on under the person you reassign it to

Note that deleting a member is not the same as Deactivating a Member. 

  • Blocks their login/account access only
  • Keeps their data and history fully intact
  • Fully reversible — reactivate them and everything is exactly as it was

 🙋 I need more seats than my plan allows

Seat counts are set by your plan. If deleting inactive members doesn't give you the room you need, email support@systemology.com to discuss increasing your plan's seat count.