How many people can I add to my systemHUB account?
Your plan includes a set number of seats. A seat is one active member of your account.
Your own Owner/Admin account uses one of those seats. So a 10-seat plan means you, plus 9 other people — not you plus 10. This is the most common reason people find they have one fewer space than they expected.
🔍 Checking how much room you have
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Count your active members and compare that against your plan's seat count.
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Deactivating a member doesn't free their seat — only deleting them does. So deactivated members still count toward your total.
⚠️ I've run out of seats. How do I free one up?
Delete a member — this is what frees the seat
- Frees their seat immediately
- You'll be prompted to reassign their data to another user of your choice — nothing is lost, it just moves
- Cannot be undone as an action, but their data lives on under the person you reassign it to
Note that deleting a member is not the same as Deactivating a Member.
- Blocks their login/account access only
- Keeps their data and history fully intact
- Fully reversible — reactivate them and everything is exactly as it was
🙋 I need more seats than my plan allows
Seat counts are set by your plan. If deleting inactive members doesn't give you the room you need, email support@systemology.com to discuss increasing your plan's seat count.