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How to Clear Your Browser's Cache and Cookies (Desktop/Laptop)

Learn how to clear your browser cache and cookies to resolve loading issues, broken buttons, or outdated content, ensuring systemHUB runs smoothly.

🧹 Why Clear Your Cache and Cookies?

Your browser stores bits of pages (the cache) and small login files (cookies) to load sites faster. Now and then these get out of date and cause odd behaviour, such as a page half-loading, buttons not working, or you seeing an old version of something. Clearing them gives you a fresh copy.

⚠️ Heads up: Clearing cookies will log you out of most sites, so have your passwords handy. You will log back into systemHUB afterwards.

⚡ The Quick Shortcut (Works in Most Browsers)

Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac). This opens the clear-data window in Chrome, Edge, and Firefox. Set the time range to All time, tick Cached images and files and Cookies, then clear.

🌐 Google Chrome

  1. Click the three-dot menu (top right) -> Delete browsing data.
  2. Set Time range to All time.
  3. Tick Cookies and other site data and Cached images and files.
  4. Click Delete data.
  5. Close and reopen Chrome, then log back into systemHUB.

🌊 Microsoft Edge

  1. Click the three-dot menu (top right) -> Settings -> Privacy, search, and services.
  2. Under Clear browsing data, click Choose what to clear.
  3. Set Time range to All time.
  4. Tick Cookies and other site data and Cached images and files.
  5. Click Clear now, then reopen Edge.

🧭 Safari (Mac)

  1. Click Safari (top menu) -> Settings -> Privacy.
  2. Click Manage Website Data -> Remove All (this clears cookies).
  3. To clear the cache, turn on the Develop menu first: Safari -> Settings -> Advanced -> tick Show features for web developers.
  4. Then click Develop (top menu) -> Empty Caches.
  5. Restart Safari and log back in.

🦊 Mozilla Firefox

  1. Click the menu (three lines, top right) -> Settings -> Privacy & Security.
  2. Scroll to Cookies and Site Data -> click Clear Data.
  3. Tick both boxes and click Clear.
  4. Restart Firefox and log back in.

❓ Still Stuck?

If clearing the cache does not help, try opening systemHUB in a private / incognito window (which ignores the cache entirely). If it works there, the cache was the issue. If it still fails, contact support with a screenshot or short video.

🎉 You're All Set!

Your browser is now fresh and ready to go. Log back into systemHUB to enjoy a smooth, updated experience!