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How to Reset a Team Member's Password

Learn how to log into your company's workspace as an administrator to quickly reset or update a team member's password directly within systemHUB.

 

🚀 Step-by-Step Password Reset Guide

Follow these simple steps to update a password for a user in your workspace:

🔑 1. Log in to systemHUB

Start by logging in to your company’s systemHUB workspace using your unique subdomain URL.

👥 2. Open the Members Area

  1. Click Settings.
  2. Select Company.
  3. Click Members.

You will now see a list of all users in your account.

👤 3. Choose the Team Member

  1. Find the member who needs a password reset.
  2. Click their name to open their profile.
  3. Select Log in as this member.

This lets you access their account to update the password.

🔒 4. Update the Password

While logged in as the user:

  1. Click Settings.
  2. Select Security.
  3. Enter the new password.
  4. Confirm the password.
  5. Click Update.

The password will be changed immediately.

5. Notify the Team Member

Make sure to let the user know their new login details so they can access their account.

🎉 You're All Set!

The team member's password has been updated and they can now log back into the platform using the new credentials you created for them.