---
title: Resetting agreements after a content update
description: Learn how Reset Agreements works in systemHUB to clear existing sign-offs and require team members to acknowledge updated systems or policies.
---

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# Resetting agreements after a content update

## Learn how to use the "Reset Agreements" feature to clear existing sign-offs, prompt your team to re-agree to updated systems, and track compliance progress while preserving historical audit logs.

<iframe src="https://www.loom.com/embed/0954d418b5ff4cf8a7fbe405128f2b5a" frameborder="0" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe>

---

### **🔄 When to Reset Agreements**

When you make a meaningful change to a system or policy, the previous sign-offs no longer reflect the current content. For audit and compliance purposes, you need the team to acknowledge the new version. **Reset Agreements** clears all existing sign-offs and prompts every assigned member to re-agree.

### **Use this feature when:**

- A policy has been substantively rewritten, not just a typo fix.
- A safety procedure has changed.
- A compliance review has resulted in updated content.
- An audit requires evidence that the team has seen the current version.

### **Do NOT use this feature:**

- After a minor edit, such as formatting, typo, or link fixes.
- For low-stakes systems where the audit trail is not critical.
- More than once for the same change, as resetting multiple times causes the team to start ignoring re-sign requests.

---

### **🚀 How to Reset Agreements**

1. Open the updated system or policy document.
2. Navigate to the right panel and click **View Agreement Log**.
3. Click **Reset**.
4. Confirm your choice in the pop-up window to clear existing active sign-offs.

> 💡 **Pro Tip:** Optionally, click **Notify** before or after the reset to automatically email everyone that a re-sign is needed.

---

### **📜 What Happens to the Audit Trail?**

Resetting does not delete your compliance history. The **Agreement Log** safely keeps a permanent record of:

- All previous sign-offs, preserved exactly as they were completed.
- The reset event, including the timestamp and details of who triggered it.
- New sign-offs completed going forward.

Compliance auditors can see the full timeline, including who agreed when, when the reset happened, and who re-agreed.

---

### **📈 Tracking Re-Sign Progress**

After resetting your agreements, monitor your team's compliance progress:

- Check the **View Agreement Log** on the document to see who has re-signed and who has not.
- Click **Notify** to send a direct email reminder specifically to those who have not responded.
- Use the **Members Sign-Off Report** across the whole account to see all open re-sign items in one centralized place.

For high-stakes resets, set yourself a calendar reminder to chase non-responders within a week.

---

### **🔐 Who Can Reset Agreements?**

Access to this compliance feature is determined by platform user roles:

- **Account Owner:** Can reset agreements on any system across the platform.
- **Admin:** Can reset agreements on any system across the platform.
- **Editor:** Can reset agreements on any systems they have edit access to.
- **Contributor:** Can reset agreements *only* on systems they explicitly own.
- **Reader:** No access to this feature.

---

### **🎉 You're All Set!**

You now know how to safely manage document updates and re-sign workflows. Using the Reset Agreements tool ensures your team stays completely aligned with your latest operational standards while keeping your compliance records pristine.

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