Checking Notifications in systemHUB
Learn how systemHUB notifications keep you updated through direct tagging and system ownership, allowing you to track activity via email alerts or the in-app notification center.
[VIDEO COMING SOON]
🔔 How Notifications are Triggered
You will receive a notification in two primary scenarios:
- Direct Tagging: A team member uses the @ symbol followed by your name in a comment (e.g., "@Dave, please review this step").
- System Ownership: Activity occurs on a system where you are listed as the Primary or Secondary Owner.
📧 Email Notifications
When someone tags you, systemHUB sends an automated email to your registered address.
- Quick Review: The email contains the sender's name and the specific system name.
- Direct Link: You can click the View or Reply button within the email to be taken directly to the exact comment inside systemHUB.
🛠️ In-App Notifications (The Bell Icon)
If you prefer to stay inside the platform, or if you miss an email, you can manage all alerts through the in-app notification center:
- Locate the bell by looking for the Bell Icon in the top right-hand corner of the screen.
- Check the notification count, as a red number will appear over the bell to indicate how many unread alerts you have.
- Review activity by clicking the Bell Icon to see a chronological list of comments and system updates.
- Jump to the system by clicking More on any notification to navigate immediately to that system and address the feedback.
🚀 Why Use In-App Notifications?
- Centralised Communication: Keeps all system-related discussions tied to the document itself rather than buried in external chat apps or long email chains.
- Historical Record: The notification list provides a clear timeline of when activities happened, helping you track the progress of system development.
- Accountability: Ensures owners are alerted the moment a "Green" system might need an update, or an "Orange" system is ready for review.
🎉 You're All Set!
You now know how to view, track, and manage your systemHUB notifications to stay on top of your system development. If you ever miss an email, simply head back to the platform and check your Bell Icon to catch up on any action items.