Creating Systems, Folders, and Subfolders
Learn how to navigate your systemHUB workspace, build a clean folder hierarchy for your departments, add nested content, and understand the permission levels required to make structural changes.
🧭 Navigate Your Workspace
The left-hand side panel is your main navigation hub. This is where you toggle between the three primary content sections:
- Systems: For "how-to" processes.
- Policies: For company rules and guidelines.
- Training: For educational courses and workshops.
📁 Create a Top-Level (Root) Folder
Root folders are typically used to represent your main company departments, such as Finance, Marketing, or Operations.
- Click the New button in the top left corner of the screen.

- Select New Folder.
- Enter a name for your department, for example, "Marketing".
- Click Add. The folder will now appear in your left-hand panel.
🌿 Add Subfolders and Content
Once your root folders are set up, you can build out your hierarchy using one of two methods:
- Method A (Right-Click): Right-click on any folder and select New Folder or New System/Policy/Training.
- Method B (Toolbar): Click to highlight a folder, then click the New button at the top and select your desired item.
For example, to organise your marketing department:
- Right-click Marketing and add a subfolder named Social Media.
- Right-click Social Media and select New System to create a specific process like Facebook Posting.
📝 Name and Save Your Content
When creating a new system, policy, or training:
- Enter a clear, descriptive Title.
- Click Publish (or Save).
- Your new content will now be nested precisely where you created it in the folder tree.
🛠️ Troubleshooting Permissions
If the New button is missing or you cannot right-click to add items, your user access level may be restricted.
🚫 Note: Only users with Admin or Editor permissions can create or modify folders and systems. If you are a Reader, contact your systemHUB admin to request an access update.
🎉 You're All Set!
You now know how to map out and organise your company knowledge base like a pro. Building a clean folder structure makes it effortless for your team to find the exact processes they need, when they need them!