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How to Use Comments and Leave Feedback

Collaborate efficiently by using the comments section at the bottom of any System, Policy, or Training to leave general updates or tag specific team members using the @ symbol.


💬 Step 1: Locate the Comments Section

You can use the comments section to communicate with team members, request updates, or ask for clarification on any System, Policy, or Training.

  1. Open the specific content you wish to discuss.
  2. Scroll to the bottom of the page to find the comment box.

The comment box is visible in both Standard View and Edit Mode.

📝 Step 2: Post a General Comment

If you have a general thought or update that is not directed at a specific person:

  1. Type your message directly into the text box.
  2. Click Comment.

All team members assigned to the system will be able to see these notes.

👥 Step 3: Tag a Specific Team Member

To ensure a specific person is notified, such as the System Owner or a Subject Matter Expert:

  1. Type the @ symbol.
  2. Begin typing the person’s name and select them from the dropdown list.
  3. Type your message and click Comment.

🔔 Step 4: What Happens Next

  • Notifications: Any user you specifically tagged will receive an email notification alerting them to your comment.
  • Collaboration: The recipient can click the link in their email to jump directly into the system and respond or make the requested updates.
  • History: A running log of all comments remains at the bottom of the system for future reference and accountability.

🎉 You're All Set!

You can now start collaborating with your team directly inside your documentation. Use tags to streamline your review processes and keep everyone on the same page!