Restricting Access with IP Whitelisting

1. The Use Case for IP Blocking

By default, team members can log in from any device or location. Activating a whitelist is ideal if:

• You want to prevent staff from viewing sensitive systems on their mobile devices or at home.

• You want to ensure that access to your company's "how-to" knowledge stays strictly within your professional premises.

2. Prepare Your Connection

Before activating this feature, you must coordinate with your IT or tech team:

• Static IP Required: Ensure your office has a Static IP address (one that doesn't change).

• Single Connection: Confirm all team members are accessing the internet through that same office connection.

3. How to Find Your IP Address

To get the address you need to whitelist:

• Go to Google and search: "What is my IP?"

• Copy the numerical address displayed (e.g., 123.456.7.89) to your clipboard.

4. Activate the Whitelist

Once you have the IP address, apply it to a specific user profile:

• Click your profile image and select Company > Members.

• Find the team member and click the Edit (pencil) icon.

• Toggle the Activate IP Whitelist button to "On."

• Paste the IP Address: Enter the office IP into the field. You can add multiple addresses if you have more than one office location.

• Click Save.

5. What the User Experiences

• On-Site: The user can log in normally as long as they are on the office network.

• Off-Site: If the user tries to log in from a home Wi-Fi or mobile data, systemHUB will block access, even if they have the correct username and password.