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Restricting Access with IP Whitelisting

Learn how to use IP whitelisting to restrict systemHUB access to specific, approved network locations, ensuring your sensitive company documentation stays secure within your professional premises.

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🔒 The Use Case for IP Blocking

By default, team members can log in from any device or location. Activating a whitelist is ideal if:

  • You want to prevent staff from viewing sensitive systems on their mobile devices or at home.
  • You want to ensure that access to your company's "how-to" knowledge stays strictly within your professional premises.

💻 Prepare Your Connection

Before activating this feature, you must coordinate with your IT or tech team to prepare your network setup:

  • Static IP Required: Ensure your office has a Static IP address, which is an address that does not change.
  • Single Connection: Confirm all team members are accessing the internet through that same office connection.

🌐 How to Find Your IP Address

To get the address you need to whitelist, complete the following steps:

  1. Go to Google and search: "What is my IP?"
  2. Copy the numerical address displayed (e.g., 123.456.7.89) to your clipboard.

🚀 Activate the Whitelist

Once you have the IP address, apply it to a specific user profile by following these steps:

  1. Click your Profile Image in the top right corner and select Company -> Members.
  2. Find the team member and click the Edit (pencil) icon.
  3. Toggle the Activate IP Whitelist button to On.
  4. Paste the office IP address into the field. You can add multiple addresses if you have more than one office location.
  5. Click Save.

🛡️ What the User Experiences

  • On-Site: The user can log in normally as long as they are connected to the approved office network.
  • Off-Site: If the user tries to log in from a home Wi-Fi or mobile data network, systemHUB will block access, even if they have entered the correct username and password.

🎉 You're All Set!

You have successfully restricted systemHUB access to your corporate network. Your company's operational knowledge is now securely protected from unauthorized, off-site viewing.