The Difference Between Owners, Secondary Owners, and Users

1. Understand the Three Access Roles

To ensure your systems stay current and accessible, systemHUB uses three distinct roles within each system:

• Primary Owner: The one person responsible for the upkeep and accuracy of the system. They ensure the process is up to date and that the team can follow it effectively.

• Secondary Owner: This person acts as a backup (redundancy) for the primary owner. They should be able to teach the system and step in if the primary owner is unavailable.
• Assigned Members: These are the team members who need access to view or follow the system. This allows you to control exactly who sees what on a per-user basis.

2. Access the Permissions Area

To manage these roles, you must be in the correct view:

• Open the specific System you want to manage.

• Click the Edit button to enter edit mode.
• Locate the Access or Owners/Members section on the right-hand side.

3. Assign Owners and Team Members

By default, the person who creates the system is listed as both the primary and secondary owner. To update this:

• Primary Owner: Ensure the most responsible person is selected.

• Secondary Owner: Click the dropdown or member list to select a backup person (e.g., "Dave").
• Assigned Users: Select any additional team members who need to follow this specific system.
• Click Done.

4. Verify User Visibility

Once assigned, the profile images and names of these individuals will appear under the Relevance section of the system.

• Only assigned users will see this system in their dashboard.

• The primary and secondary owners will receive notifications regarding updates or comments for this system.