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What File Types for Documents, Audio, and Images Can Be Previewed?

Learn which image, document, and audio or video file types are supported by systemHUB's built-in preview lightbox tool, and which files will require downloading to view.

What File Types for Documents, Audio, Images Can Be Previewed - Screenshot

👁️ Previewing File Attachments

When you upload documents, audio files, or images under the Attachments section, some file types can be previewed using the preview tool (the eye icon). A lightbox will appear, allowing you to view the content without downloading it.


📋 Supported Preview File Types

The built-in lightbox viewer supports a wide variety of common business formats:

🖼️ Images

  • png, jpeg, jpg

📄 Documents

  • txt, xls, xlsx, doc, docx, pdf, rtf

🎵 Audio/Video

  • mp3, wav, ogg

📥 Other File Formats

You are not restricted solely to the file types listed above when building your knowledge base:

🚫 Note: You can still upload other file types, but those may need to be downloaded to view their contents.


🎉 You're All Set!

You now know which file formats can be viewed instantly within your browser using the lightbox preview tool. Organising your attachments with these supported formats will save your team extra clicks and keep their workspace beautifully streamlined!